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BPOs now preaching the mantra of social responsibility

The booming Indian BPO business is providing a whole new set of opportunities for a community often ignored — the physically challenged.

Some BPOs have already hired a number of physically challenged persons. Most of them have well-structured systems — including tie-ups with NGOs — to identify people with disabilities. While companies say this is being done partly as a social obligation, a way of giving something to those who would have otherwise not thought of entering this sector, analysts believe it is also an effort to stem attrition rates.

The belief is that those with disabilities will stay with a company longer than others.

More: Times of India.

Posted by: Atanu Garai.

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